How To Win A Cafe Lease, Fast
“I lost the deal that I have been working on for months…” said a frustrated café buyer over the phone the other day. He then went on and told me how this cafe was a perfect opportunity.
What To Do When Your Customers Complain
During a holiday recently, I was going through some old sales and marketing tapes. Handling customer complaints was very much front of mind because some of my clients had been asking about it. I came across this classic story on customer service and I want to share it with you.
How To Get Your Cafe Customers To Refer You
The biggest question I was asked at our recent Cafe Coach Cafe workshop was: “Rita, times are tough and I can’t afford to spend money on marketing or advertising. What do I do to maintain my current takings and cash flow?”
What’s Different or Unique about Your Cafe Business?
If there’s nothing different about you, people will only buy from you because of convenience, price, nothing more. Added to that, you’ll never to able to raise your prices; if there’s anyone doing it cheaper, people will buy from them.
Would You Like a Coffee with That?
One of the most successful strategies made famous by fast-food restaurants the world over, when you’re next sitting in a cafe, think about how often you’re asked “Would you like a coffee with that?”.
I have a Mother’s Day story that I’d like to share with you.
The Secret To Real Profits In A Cup of Coffee
Did you know every cup of coffee gives you 300-400% in profit? Here is a quick cost and profit analysis.
Hot Tips for Running Your Cafe Business
Need a fast way to jumpstart your coffee shop and increase the number of sales per customer? Here’s my Top 5 Hot Tips for running your cafe business.