Our coffee is fantastic and we have increased our sales from 8kg per week to 16kg plus per week!
Peter & Joanne Jones – Sundried Café
“We bought our first café 18 months ago without any restaurant or café experience. We just had a dream of making great coffee and being in charge of own business.
We met Rita the Café Coach and instantly felt comfortable with her and were impressed by her common sense and sound experience. We started by doing the Coffee Making class and then moved onto the Café Start-Up course.
When we first bought our cafe, we were overwhelmed by the problems we’d ‘inherited’ regarding its general operation and we didn’t know where to begin in fixing it all.
The business was hugely overstaffed by disgruntled people, the cost of goods was over 40% of turnover, and the overall running of the business was chaotic at the best of times! So we sought Rita to help us.
Rita advised us step-by-step on staffing issues, suppliers, menu ideas, shop fit out and on the efficient ‘day-to-day’ running of the business.
I think the first 12 months were the toughest. We had some terribly stressful periods but Rita always listened to our concerns, helped us with her great advice, and most of all; and gave us the courage to keep going even when we thought we couldn’t.
18 months later we have great staff, great food and coffee, our customers are impressed by our menu and quality, and we feel that we are now in control of our cafe business (not the other way around!).
Our coffee is fantastic and we have increased our sales from 8kg per week to 16kg plus per week! Our ‘Cost of Goods’ are at the most 30% of our weekly turnover (regardless of the huge increases in prices due to the drought), our staff wages and related costs are no higher than 25% and our turnover has increased by over $1000 per week. Plus we are receiving a great income!
I know a lot of café owners out there are experiencing similar problems.
You need to speak to someone like Rita the Café Coach. She will help you and give you the confidence and support you need to move your business forward.
I am happy to talk to anyone who owns a café or is looking at buying a café and tell you our story so you don’t have to experience the headaches and heartaches that we experienced.
It’s a tough industry with a lot of competition, but you can do it! All you need is a great mentor like Rita!”
Sundried Café, Mornington Centro Shopping Centre, Barkly Street, Mornington, Victoria, Australia
Ph: 03 5977 0044